Customizable plans that scale with your needs

1. Get going with an annual subscription

All plans include access to our all-in-one UX insights platform and automated participant sourcing:

  • Multiple qualitative & quantitative research methods
  • Test any device at any stage
  • Enterprise-grade security
  • Full range of support
  • Unlimited seats
  • Unlimited studies & participant responses
  • Unlimited data collection (metrics, videos, surveys and more)

2. Customize your plan

Choose from our optional add-on modules to scale and extend your research capabilities:

  • Additional live studies
  • Advanced participant sourcing options
  • Advanced platform capabilities
  • Global testing
  • Additional Professional Services options
  • Additional technical and research support
  • Additional integrations

Contact our sales team now to find the right package for your needs

Pricing FAQs


The number of Live Studies determines how many simultaneous studies you can run at any one time. This includes studies using participants sourced through either the UserZoom intelligent sourcing engine or from your own sources.

Yes—UserZoom’s platform gives you the flexibility to test with our users or your own. If you have your own participants, you can invite them with links to your private panel, via email, social, QR code or live intercept. In addition, UserZoom’s Self-Service Screeners empower you to test only with the participants relevant to your research goals.

UserZoom’s intelligent sourcing engine gives you access to over 120 million global participants, through our API Global Panel Partner Network and our world-leading proprietary panel, IntelliZoom Panel. Get in touch to understand if we can source the users you need.

The majority of UserZoom clients purchase an annual software subscription so that they experience the benefits of ongoing and continuous research. However, we have project options available. Contact our team today to discover more.

Our team of UX experts partners with you to offer everything from user onboarding and training, to strategy and research, so you can be supported across the entire UX research cycle. The UserZoom Professional Services team is an extension of your internal UX team, and includes senior-level researchers with PhDs, published books and peer reviewed articles under their belts. Find out more about our Professional Services here.

Whether you’re looking to purchase UserZoom for one person, one team or your entire organization, we have pricing options for you. All UserZoom clients benefit from our enterprise-grade security, support, automation and functionality, such as SSO (Single Sign-On)

Not all research needs are the same, and UserZoom’s flexibility reflects that. If you have straightforward and simple testing requirements, get in touch today about our Base Subscription. If you’d like to benefit from additional unique functionality, such as multi-method research and advanced recruitment, grouping and logic and conditions, speak to our team about our Advanced UX Research Package.

UserZoom is the most secure UX research software solution on the planet. UserZoom is GDPR compliant, SOC2 Type II compliant and TRUSTe certified. For additional info on UserZoom’s security standards, please view our security page.

UserZoom integrates with a host of prototyping solutions, Analytics tools, A/B testing solutions, Tag Management tools and Customer Intelligence software. Check out our integrations page to discover more.


What's the ROI of UserZoom?

Great UX requires great UX research, so choosing the right partner is critical when it comes to investing your UX research solution.

Forrester Research conducted a Total Economic Impact (TEI) study and examined the potential return on investment (ROI) businesses can realize by deploying UserZoom as part of their UX Research program:



return on investment



in total benefits over 3 years


<6 months

payback period


We are the UX Insights Company.