Deliver high-quality insights at scale

The UserZoom platform helps you run expert-level research, connect with real users, and design experiences your customers will love.

How it works

UserZoom brings together a suite of collaborative remote research and analysis tools to ensure you have the high-quality insights needed to make confident decisions at every stage of the product life cycle.

Whether you need to launch a qualitative, quantitative or mixed-method study, UserZoom’s comprehensive UX research capabilities can help answer any research question, with any audience, at any stage of the product life cycle.

Real results from real customers

2,000+ digital innovators, disrupters and transformers choose UserZoom to design and build better digital experiences for their customers.


jump in conversion rates and reduced time to checkout by 84% – H&M


increase in research volume from 21 to 289 studies per year. – ING


increase in website conversion rate – Whistle

“The combination of both rapid and qualitative research with remote testing at scale and quantitative metrics provides statistical significance for stakeholders.”

Martin Hicks

Senior Research Manager, Lloyds Bank

"UserZoom is the high-performance supercar of research platforms. And you're just an incredible partner too. People are excited to use the tool and then they're also excited to get to talk to your UX research experts."

John Wyatt

UX Leader, Bottomline

"UserZoom’s research tools have transformed our delivery of insight, and our roles would be virtually impossible to perform without them. Outputs from our UserZoom testing help us positively impact the lives of our customers everyday."

Darren Blane

Lead UX Designer, Legal & General

Get the insights you need to fuel exceptional user experiences