Attitudes & Usage (A&U) testing with UserZoom – UX Case Study
Get a better understanding of customers’ changing needs across different product lines, understand the demand for types of potential new digital products and deliver all these insights in less time and for a fraction of the cost of similar studies
How Health Insurers are Advancing UX [ebook]
A crucial part of practicing good UX is understanding what the baseline is for your industry. As the UX thought leader for the nation’s biggest healthcare organizations, we reviewed over ten thousand studies in 2019 to identify the top research trends for health insurers.
Speeders, Cheaters, Bots and Repeaters: How to design your research study with data quality in mind
Speeders, Cheaters, Bots and Repeaters pose a huge problem to UX and CX research. Responses from these participants can wreck your data by artificially influencing success rates, task times, and overall ratings. Although the industry norm is to expect around 10-15% of these participants in…
UX Chat with Jens Scharnetzki, Chief Product Owner, on Collaboration in a Remote World
Join us in this #UXChat with Jens Scharnetzki, Chief Product Owner at Yello, in this upcoming Twitter discussion on Collaboration in a Remote World. Welcome to #UXchat – it’s our one-hour live Twitter discussion (via the #uxchat hashtag on Twitter) where you can rub virtual…
The UX of office social distancing: getting back to work safely
As the easing of lockdown restrictions barrels ahead, businesses are keen to get things back to normal, but how can you safely get your employees back into the workplace… and do you even need to? Some offices that could not move their employees to home-working…
UserZoom product release: All new simple and secure remote moderated testing
Our new remote moderated testing product will allow you to quickly iterate on making great digital experiences with a simple, secure way to talk and listen to users, which makes it easier for everyone involved.
The role of UX research now and beyond the COVID-19 pandemic
There has never been a challenge like COVID-19. Not just for businesses, but for every individual. Some organisations have had revenues decimated, traffic come to a halt, markets practically vanish, supply chains cut off, conversion rates fluctuate like never before, and of course mass furloughing….
Q&A with Whitney Quesenbery, Co-Founder at Center for Civic Design
On our UX community Slack channel we hosted a live AMA with Whitney Quesenbery, Co-Founder at Center for Civic Design. These are the highlights from our one-hour chat. Whitney is an authority on gathering the user insights needed to design products where people matter. In her…
Understand how users think and feel with our brand new research solution: Attitudes and Usage
UserZoom is proud to announce our first ever ‘discovery’ product: Attitudes and Usage. This blend of quantitative and qualitative research will give you actionable insight into how your users feel about existing digital experiences in order to help you develop products they truly need and desire.
How and why user research should be moved in-house
User research is a vital part of product design, but who is best to conduct this research and testing? An external body who isn’t bogged down by your company politics but lacks business context? Or should it be in-house researchers and designers who may be…