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Highly Experienced Team
You should view UserZoom Professional Services as an extension of your internal UX team.
Our team has quadrupled in size over the last year to over 20 researchers globally
Team includes Senior-Level Researchers with PHDs, published books and peer reviewed articles under their belts
200+ years of combined experience in the UX / CX space working for top companies
International researchers with diverse backgrounds
Comprehensive Research Offerings
UserZoom’s Professional UX Research Services complement your UserZoom subscription and help you liberate actionable insights fast at any stage of the product lifecycle.
Extend Your Team With Ours
Featured Researcher: Jamie Miller
Jamie is a Senior UX Researcher at UserZoom with over 10 years of experience conducting user research. She has a wide range of research experience, having conducted research activities throughout the product lifecycle in her current role and in previous roles at PayPal and Amazon, to name a few.
She is proud to say that she was on the Amazon Echo team before launch and researched the product with adults on the 'out of box experience', gathered VUI (voice user interface) speech feedback and engaged in early discovery research.
Jamie is known to help produce measurable results that tie back to business goals for the 30+ large enterprise clients in her portfolio.
- Expert in remote moderated and remote unmoderated studies
- Manages large-scale research engagements spanning multiple devices and countries
Author of "An Introduction to Remote Moderated Research"