Solutions for UX Pros

Test throughout the product lifecycle—from prototype to launch and beyond

As UX researchers and designers, you know better than anyone the importance of being user-centric. You also know that it takes an entire toolbox of solutions to do so. That’s why UserZoom’s platform was built to be the most robust solution on the market.

Everything you need, in one place.

Whether you’re running quantitative studies or gathering qualitative feedback, UserZoom has all the solutions you need to get the insights you’re after.

Plus, UserZoom’s unmoderated and moderated capabilities makes it easy to conduct the kind of research you need without having to switch tools—whether that’s in-person, in a lab, or remotely.

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Ensure your designs are hitting the mark.

Test your designs and prototypes with users at any stage and any fidelity. Understand where people’s attention is drawn to with screenshot click tests and if they’re able to quickly find what they’re looking for in your designs with timeout testing.

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Launch studies in minutes.

Our intuitive UI makes everything from creating and launching your study to analyzing results quick and easy. Build and launch your study in minutes with the help of a wizard-based builder, our vast library of project templates, and unique features that allow you to both duplicate studies and reuse tasks that you’ve created previously, across all of your engagements.

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Recruiting made simple.

We understand that finding the right people for your studies isn’t easy. That’s why with UserZoom we give you the option to do your own recruiting with email invitations and survey links (unlimited and completely free of charge) or let us handle the heavy lifting through IntelliZoom, our intelligent sourcing engine.

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Sharing made easy.

Whether you’re in the middle of an agile sprint and need to send the results of your usability test or you’re selecting critical video moments to show to stakeholders, sharing the results of your projects is as simple as clicking a button. UserZoom will automatically create reports that include UX and usability metrics, as well as any qualitative feedback you have captured.

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Professional Services Offerings

Help when you need it.

UserZoom’s Professional Services act as an extension of your internal UX team. Our highly experienced team has 200+ years of combined experience in the UX / CX space working for top companies and can help you unlock actionable insights fast at any stage of the product lifecycle.

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Value you can prove.

Get buy-in for UX research in your organization with a proven UX insights solution.

Forrester Research conducted a Total Economic Impact (TEI) study and examined the potential return on investment (ROI) enterprises may realize by deploying UserZoom and increasing their focus on UX research:

  • 537% return on investment
  • $2.3mn in benefits over three years
  • An investment payback time of under 6 months
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We are the UX Insights Company.

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