USER FEEDBACK MONITORING
Continuously capture insights and track behavior to provide the most valuable experience for your users
Let Your Users Guide You
Gather both attitudinal and behavioral insights to monitor overall satisfaction with survey results and usability with clickstreams and heatmaps. You can also analyze session replays when monitoring customer feedback for mobile apps.
Customize Your Monitoring Program With UserZoom
Web Analytics Integration
Obtain the why behind your analytics data. Integrate the data from your True Intent studies with Google Analytics and Adobe Analytics so that you can get deeper insight into your analytics data. Filter traffic data by metrics captured in the study, such as gender, visitor intent, and satisfaction.
Check Out These Resources Related To User Feedback Monitoring
Improving your Mobile App Experience with Voice of the Customer Studies
With more than 80% of downloaded apps used only once, it’s more important than ever to provide a flawless user experience to users on their first visit. Learn how Voice of the Customer studies can take your mobile app experience from good to great.
Amplifying Your Web Analytics with Voice of the Customer Studies
In this ebook, learn how to amplify your your web analytics tools by harnessing the power of Voice of the Customer (VoC) studies.
Building an Effective Voice of the Customer Program: Going Beyond Surveys, Tweets, Complaints and Big Data
Joanne Kok, former Head of Global Consumer Insight & Strategy at Travelocity, shares how to create and implement a thriving VoC program in your organization.