USER FEEDBACK MONITORING
Continuously capture insights and track behavior to provide the most valuable experience for your users
Let Your Users Guide You
Gather both attitudinal and behavioral insights to monitor overall satisfaction with survey results and usability with clickstreams and heatmaps. You can also analyze session replays when monitoring customer feedback for mobile apps.
Customize Your Monitoring Program With UserZoom
Web Analytics Integration
Obtain the why behind your analytics data. Integrate the data from your True Intent studies with Google Analytics and Adobe Analytics so that you can get deeper insight into your analytics data. Filter traffic data by metrics captured in the study, such as gender, visitor intent, and satisfaction.
Check Out These Resources Related To User Feedback Monitoring
How Do Consumers Really Feel About Your Brand?
Discovering social & emotional factors that play the biggest role on your bottom line
Amplifying Your Web Analytics with Voice of the Customer Studies
In this ebook, learn how to amplify your your web analytics tools by harnessing the power of Voice of the Customer (VoC) studies.
How to Build a Voice of the Customer (VoC) Program for Your Company in the Online Channel
A step-by-step approach to creating a VoC program in your company, hands-on strategies on how to listen to your customers, helpful tips on choosing the right software