Improving the UX of UserZoom: Challenges of Product UX Research [Video]
Our Product UX Research team discuss the challenges of managing product research when teams are spread across the globe, how they overcome these issues and the importance of management support.
Improving the UX of UserZoom: Integrating Validately and UserZoom [VIDEO]
This week, Becky and Rose discuss the challenges of integrating two different UX brands and platforms – UserZoom and the newly acquired Validately. They also cover ‘OneX’, our project that will see all of these different UIs and capabilities integrated into one seamless experience.
Improving the UX of UserZoom: ‘Being the UX Insights Company’ [VIDEO]
UserZoom’s Co-CEO and Co-founder, Alfonso de la Nuez, sat down with the Product UX Research team – Rose Leitner and Becky Wright – to interview them on their process, including the practicalities of running research using the very platform they’re trying to improve.
Improving the UX of UserZoom: Part three – Sprucing up Tree Test Results
This week, with our Summer 19.3 Release not far away, we’re looking at some of the research our UXR team have carried out in support of the product and design decisions taken in this release.
Improving the UX of UserZoom: Part two – How we updated the Card Sorting Results UI
UserZooms Product UX Research team share what research they’ve been carrying out on the platform, the methodologies used, and a glimpse at the results of those user-centred design decisions.
Lean & Collaborative UX for Agile: Why We Acquired Validately
UserZoom Co-CEO Alfonso de la Nuez explains the UX Research and UX Design trends behind UserZoom’s acquisition of Validately
Improving the UX of UserZoom: Part one – How we set up our research process
Welcome to ‘The UX of UserZoom’ – a new regular series where we reveal how we’re using our very own research product to improve the UX of UserZoom itself!
Meet the researchers! Rose Leitner & Becky Wright, Product User Experience Research
Introducing our Product User Experience Team, comprising Becky Wright and Rose Leitner, who have taken it upon themselves to use the full power of UserZoom to make UserZoom a better product for you!
How to get actionable insights with UserZoom card sorts
Actionable insights rarely come from a single source of data, and card sorts are no exception. While technology enables more types of data to be collected from card sorts, the data is still, arguably, singular in nature.
Introducing UserZoom’s single UX metric for experience benchmarking: the qxScore
The qxScore is our single ‘quality of experience’ score combining both behavioral data and attitudinal data into an easy-to-understand UX metric.