Improving the UX of UserZoom: Part one – How we set up our research process
Welcome to ‘The UX of UserZoom’ – a new regular series where we reveal how we’re using our very own research product to improve the UX of UserZoom itself!
Meet the researchers! Rose Leitner & Becky Wright, Product User Experience Research
Introducing our Product User Experience Team, comprising Becky Wright and Rose Leitner, who have taken it upon themselves to use the full power of UserZoom to make UserZoom a better product for you!
How to get actionable insights with UserZoom card sorts
Actionable insights rarely come from a single source of data, and card sorts are no exception. While technology enables more types of data to be collected from card sorts, the data is still, arguably, singular in nature.
Introducing UserZoom’s single UX metric for experience benchmarking: the qxScore
The qxScore is our single ‘quality of experience’ score combining both behavioral data and attitudinal data into an easy-to-understand UX metric.
How to test Voice UI with UserZoom
The recent proliferation of voice control in human computer interaction has thrown a wrench into the machine of digital experience. That’s why we’ve created these tips on how to conduct UX research on voice user interfaces with UserZoom.
How we improved our study builder using design thinking
A deep-dive into the the changes we’ve made to UserZoom’s Study Builder and how design thinking came into play.
How to extract UX insights from videos faster: four expert tips
Join UserZoom’s Senior Director of User Research, Mary Luong, Ph.D. as she details four ways in which UserZoom can help speed up your video analysis, including a look at our brand new Video Transcripts feature.
What UserZoom’s product journey means for modern UX research
With the arrival of UserZoom’s Fall release, it’s time to take stock of the last couple of years of product development, look at how the UX landscape has evolved and look forward to how the paths of UserZoom and UX research will align into the future.
UserZoom adds Automated Participant Sourcing to help target your desired users
It’s time for another round of UserZoom product enhancements! We’re constantly innovating and iterating based on customer feedback, and with every update deployed we hope we bring you closer to your own customers wants and needs.
UserZoom Enhances Their Pre-Study Checklist With Storage Check
Here at UserZoom we are taking steps to improve the quality of your results by ensuring a participant’s device is properly configured prior to entering a study via a pre-study checklist. Learn more about a how pre-study checklist can help ensure your feedback is valuable – i.e., actionable and good quality.