Improving the UX of UserZoom: Part three – Sprucing up Tree Test Results
This week, with our Summer 19.3 Release not far away, we’re looking at some of the research our UXR team have carried out in support of the product and design decisions taken in this release.
Improving the UX of UserZoom: Part two – How we updated the Card Sorting Results UI
UserZooms Product UX Research team share what research they’ve been carrying out on the platform, the methodologies used, and a glimpse at the results of those user-centred design decisions.
Lean & Collaborative UX for Agile: Why We Acquired Validately
UserZoom Co-CEO Alfonso de la Nuez explains the UX Research and UX Design trends behind UserZoom’s acquisition of Validately
Improving the UX of UserZoom: Part one – How we set up our research process
Welcome to ‘The UX of UserZoom’ – a new regular series where we reveal how we’re using our very own research product to improve the UX of UserZoom itself!
Meet the researchers! Rose Leitner & Becky Wright, Product User Experience Research
Introducing our Product User Experience Team, comprising Becky Wright and Rose Leitner, who have taken it upon themselves to use the full power of UserZoom to make UserZoom a better product for you!
How to get actionable insights with UserZoom card sorts
Actionable insights rarely come from a single source of data, and card sorts are no exception. While technology enables more types of data to be collected from card sorts, the data is still, arguably, singular in nature.
Introducing UserZoom’s single UX metric for experience benchmarking: the qxScore
The qxScore is our single ‘quality of experience’ score combining both behavioral data and attitudinal data into an easy-to-understand UX metric.
How to test Voice UI with UserZoom
The recent proliferation of voice control in human computer interaction has thrown a wrench into the machine of digital experience. That’s why we’ve created these tips on how to conduct UX research on voice user interfaces with UserZoom.
How we improved our study builder using design thinking
A deep-dive into the the changes we’ve made to UserZoom’s Study Builder and how design thinking came into play.
How to extract UX insights from videos faster: four expert tips
Join UserZoom’s Senior Director of User Research, Mary Luong, Ph.D. as she details four ways in which UserZoom can help speed up your video analysis, including a look at our brand new Video Transcripts feature.