Created to help you stay up to date on much-needed improvements and exciting new features launched across UserZoom’s platform, recruitment engine and research services in 2022
The addition of Mexico means customers can now automatically recruit participants from 15 countries across the globe including: Australia, Austria, Canada, Denmark, France, Germany, India, Ireland, Mexico, Netherlands, Spain, Sweden, Switzerland, United Kingdom, and the United States.
Get your stakeholders involved, so you can make better decisions and get faster buy-in. A collaborator role is now available for all UserZoom Enterprise accounts—because building better digital experiences is a team sport.
Group recordings by task, view a curated playlist of task videos by participant, toggle between organizing videos by participant or task. Choose when filtering: task type or name, video status, participant, segment, effectiveness, audio, and video. Switch between videos and clips on the same page to save time. See overall participant success and other high-level video details at a glance.
Participant recruitment can be labor intensive, time-consuming, and expensive when you need participants from particular countries or regions. To solve for this, we’ve expanded automated participant recruitment to eight new countries (in total 14), including: Australia, Austria, Canada, Denmark, France, Germany, India, Ireland, Netherlands, Spain, Sweden, Switzerland, The UK, and The US.
In addition to the United States and United Kingdom, we support 4 more countries for Moderated study recruitment, including Spain, Germany, Canada, and Australia. Think-Out-Loud (Basic Usability) and Moderated studies are supported.
With this release, you can filter scheduled participants by their alias in the Results section. See the participant's answers to the screener questions prior to the moderated session. If the participant was recruited through IntelliZoom, you can also see their demographics.
We've increased the duration of a video question from 60 seconds to 5 minutes for video questions, so you can get even more data for insights.
Experience flexibility and control in finding the right participants. Choose if a multi-select screener question “must” be selected or “may” be selected for a participant to qualify for a study. Improvements to the screener help you identify the best study participants with new logic for multi-select questions. Gain more control, get better results.
Within our video player, get moderated studies transcribed in 11 more languages. Build a study in one language and during analysis, view the transcription in the same. Initially supporting only English and Spanish, now choose Arabic, Brazilian, Portuguese, Danish, Dutch, French, German, Indonesian, Italian, Korean, Russian, or Turkish.
Sick of toggling between ratios & responses and a session recording? Now, you can see all participant information including recruitment segment and screener answers side-by-side with the video. For studies with multiple tasks, they're broken out and labeled with an icon—so you can easily click and jump around.
We've introduced new developments to screen sharing. As a Moderator, share your own screen before and after a session, helping with pre and post-session team collaboration. Moderators or participants can share screen during a session without it being recorded, helping to run research even in situations where data-privacy concerns don’t allow recording.
Crave a quick, easy way to get insights into your mobile apps, without the need for a software engineer to integrate any code at all? Highly useful for testing competitor applications, available for Apple iOS and Google Android, you can effortlessly test user experiences without the need to integrate an SDK. Test at any stage of the product development lifecycle, even with pre-live apps.
Participants will receive an automated SMS (text message) notification 30 minutes before an upcoming moderated session. Notifications are sent in the participant’s language preference, available in 22 languages.