Get deeper insights and quantify the user experience with statistically significant data
Leverage UX Metrics & Analytics
Assess the performance of your site with usability metrics, such as, ease of use, satisfaction, organization, visual appeal, and System Usability Scale (SUS).
Automatically collect effectiveness ratios, such as, task success, error, abandonment, and timeout measures, to understand whether or not users can accomplish key tasks on your website.
Evaluate how efficiently users can complete tasks on your website by capturing data about time spent on the task, number of unique page views and clicks.
With net promoter score, determine the likelihood of your customers recommending your site to a friend, family or colleague.
UX Benchmarking Enables You To Measure
Check Out These Resources Related To UX Measurement & Benchmarking
Best Practices for Benchmarking the Website User Experience
Attend this UserZoom webinar and discover: TOP solutions, tools and methodologies for Competitive UX Benchmarking, HOW to track the most important competitive metrics and stand out from the pack, PRACTICAL tips for Competitive UX Benchmarking you won't find anywhere else
How to Conduct UX Benchmarking
Given the complexity of User Experience, you may be wondering: is UX benchmarking “Mission Impossible”? Well, our answer is “Not really”. UX benchmarking is well within your reach, if you have the right methods and tools.
The Amazing UX Race - Benchmarking Best Practices for your Digital Properties
UX benchmarking allows companies to quantify the UX of their digital products by measuring baseline usability metrics and tracking these KPIs over time, across channels and against competitors.