To get started with usability testing, you’ll need the right tools and methods. Your first step is choosing a suitable online solution to help you plan and run your tests. Yes, you can conduct usability tests without a UX tool, but it will take you longer, and be more of a pain.
Before we go on, we’re making some assumptions here: we’re guessing that you’re going down the route of remote usability testing. Remote usability testing has become the de-facto testing method in recent years.
While in-person usability tests are still an option, they’re often expensive, challenging to scale, and laborious to organize. It can take months to set up an in-person usability test for just a handful of users. By contrast, remote usability testing lets you analyze more user experiences in less time.
New and powerful remote usability testing tools have arrived on the scene in recent years, enabling UX researchers to gather rich insights from participants based anywhere in the world.
What is remote usability testing?
Remote usability testing is a form of test where the participants and researcher are in separate locations.
These tests are powered by specialist, online platforms, which replicate the lab experience, but with all of the efficiency benefits of technology and automation—things like screen-share technology, automated transcription, data analytics, and reporting.
If you get remote usability testing down to a T, you’ll unlock a vast array of benefits: